The Platform
Six core modules, plus analytics and a member mobile app.
LCT integrates Cloud computing, Artificial Intelligence, cryptographic data integrity, and Data Analytics into a single platform that handles the full lifecycle of a medical scheme: from member enrolment through claims settlement.
Module 01
Verify, Identify & Serve with our Biometric Identification Module
LCT Africa's Biometric Identification feature enables quick and accurate user identification, improving access control, and strengthening healthcare service delivery.
- Fingerprint and facial recognition
- Portable device for field deployment
- Offline-capable verification with sync
- Liveness detection and anti-spoofing
- Audit trail for every verification event
Module 02
Take Control of your Member Enrolment
From onboarding a new employee group to handling mid-year plan changes, LCT's member management module keeps your roster accurate, auditable, and always in sync with your provider network.
- Bulk member enrolment
- Benefits management
- Category management
- Suspension, termination, and reinstatement workflows
- Member self-service through the LCT app
- Eligibility checks at point of care
- Real-time membership reports
Module 03
Process claims faster, with fewer errors.
Manual claims processing slows the process down and opens the door to leakage. LCT automates adjudication end-to-end while keeping your team in control of exceptions, disputes, and settlement.
- E-claims submission
- Automated adjudication based on your set rules
- Pre-authorisation workflows
- Fraud detection and anomaly flagging
- Claims status tracking for all parties
- Claims settlement, reconciliation and dispute resolution
Module 04
Run your provider network with precision.
Managing multiple contracted facilities is complex. LCT gives you a single place to accredit providers, manage tariffs, track performance, and handle reconciliation, without spreadsheets.
- Provider onboarding and accreditation
- Contract and tariff management
- Panel configuration by scheme and benefit
- Performance dashboards and quality metrics
- Payment reconciliation and remittance
- Provider portal access management
- Compliance tracking
Module 05
Manage benefits. Simplify healthcare administration.
Get greater control over how healthcare benefits are structured, managed, and utilised. The LCT system ensures that your benefits are clear, controlled, and efficiently managed, all in one place.
- Benefit setup and configuration
- Coverage and limit management
- Real-time usage tracking
- Automated benefit validation during service
- Benefit usage, trends, and costs reports
Module 06
Better outcomes start with proactive care.
Care management moves schemes from reactive claims-payment to proactive health management. LCT's module supports the full journey: from pre-authorisation through chronic-condition programmes and outcomes tracking.
- Pre-authorisation request and approval workflows
- Case management for high-cost cases
- Chronic-condition registration and tracking
- Care pathways and protocol adherence
- Wellness programme integration
- Outcomes reporting
Plus: The Member App
Healthcare access, right at your fingertips.
LCT Africa's Member Mobile App gives users convenient access to their healthcare information and services anytime, anywhere. Available on Android and iOS.
- Convenient digital member access
- View available benefits, limits, and coverage information
- Utilisation tracking
- Provider and service information including location
- Dependants view and management
- Real-time notifications
Built to fit your stack. Built to protect your data.
Open Integration
LCT supports integrations with existing scheme administration systems, hospital information systems, ERPs, CRMs, payment gateways, and national ID infrastructure. A formal integration request is all that's required to scope the work.
Enterprise Security
- Kenya Data Protection Act 2019 compliant
- Encryption at rest and in transit
- Role-based access control with audit logs
- Multi-factor authentication
- Regular third-party security audits
- Disaster recovery and business continuity
- Data residency options
Training included
Both virtual and in-person training is provided to administrators, providers, and end users at request.
